ICS TRAVEL GROUP

“We LOVED your guides and drivers, and every one offered something fresh and new to our experience.

We were greeted in Bangkok by MONTY (Montira Na Songkhia) who took charge immediately and got us acclimated to what turned out to be a very large city…
In Chiang Mai, JUN was a stand-out…
RONG took us to places off the beaten track when we asked to see them and was a delightful ambassador…
We ended in Saigon with UT, who gave us the most extensive understanding of the city that we could get in a few days time.

We cheer you for all of your guides and will tell our friends about ICS and its high level of service.”

Erica & Vin Di Bona

“Thank you for a great trip for the Fernandez Family. They truly enjoyed their trip and all the hotels were perfect, great locations. They loved River Kwai – getting to the hotel by boat was a highlight for them.
All transfers and guides were wonderful, always on time and very professional.”

Eva Ferrari - Eva Travel

“ICS Travel Group is a professional and serious travel agency, difficult to find. They make sure you have your perfect vacation or trip. We traveled to Asia (for the first time) in a family group with small kids. We had splendid days with fun activities such as cooking classes, learning how to fish and how to seed. It was the most wonderful vacation we have ever had.”

Covadonga Alvarez

John, Arunee and I want to recommend your guide services to anyone wishing to see the sights of Bagan. You made a very special day for us today. You were flexible in scheduling and in working with our itinerary. You showed us places and things that we would not have discovered except for your deep knowledge of the whole Bagan area. The explanations you gave in English in response to our questions reflected your expertise developed through a lifetime of living in Bagan. But most importantly, you brought your wonderful smile, warm heart and charming personality which reflect the real Myanmar people. We will remember this day and we will remember you.

Charlie O.

“I have to add that this trip was one of the best vacations of my life. Not only did I learn so much about Vietnam and Cambodia and enjoy all the wonderful and delicious foods, but the people in the group truly felt like a family and I am full of gratitude for this experience.”

Ravinder B, India

I spoke to Melissa B* about her honeymoon in Bali. They loved it!! Each hotel kept getting better and better! I have not spoken to Mike yet. All hotels were amazing, with great service, food and ambiance. Thanks for arranging everything. You made me look like a star!

Debbie Schatz Vice President, Elite Division Herricks Travel American Express

“What can I say? Expectations for my trip were BEYOND exceeded!!!! In summary…I’m blown away. I can’t wait to send you more business and return myself. All transfers, guides and activities were ABOVE and beyond what I imagined. You made me LOOK LIKE A STAR to my clients.

Thank you so much for everything. Looking forward to the next adventure together!”

Kelli Alexander, Luxury Travel Planner

“Thank you for everything you did for my daughter and me for our trip to India in May. Everything went perfectly and I really appreciated all the time and good advice you gave to us. Our guides were absolutely wonderful – knowledgeable and friendly.

Every hotel was perfect and beyond our expectations. It was just great being back in India and seeing it through my daughter’s eyes. I can’t thank you enough for all your great, professional effort and the excellent planning all around.”

All best – Robin

Robin Murphy Senior Vice President, Marketing & Communications The Conservation Fund

“I was able to speak with our clients regarding their trip. They LOVED it! They loved all the hotels, all the guides were great! They especially liked the foodie evening tour in Bangkok, their female guide was excellent there.

Thanks again for all of your hard work on this one.”

Judy Nidetz , Travel Experts

Thank you! Thank you! Thank you! Our week in Phuket was the trip of a lifetime and I cannot thank you enough for all of your work putting the trip together. Our flights were perfect. Pick up from the airport was smooth and easy and before we knew it we were being whisked away. The villa was stunning and turned an already amazing vacation into an experience we’ll likely be chasing the rest of our lives.

It was an absolutely incredible experience that you should insist on for any future customers headed to Phuket. In short…we had the best vacation ever. Thank you for your hard work and guidance, it was the perfect week in paradise.

Megan Jones

Basically, everything was just wonderful and we had a blast. Each hotel was more amazing than the next…truly special places and very much our kind of hotels. The service at all hotels was so excellent. Each guide was great and well-suited to the particular place…interesting and very knowledgeable.

The Paradise Peak was definitely the way to go to see Halong Bay, just lovely. The boat ride on Tonle Sap Lake in Cambodia was very interesting and felt authentic. The Circus in Cambodia was great and a really cool experience! The Elephant Jungle Sanctuary was just a really fun, cool experience…a highlight of the trip.

Thanks again so very much for one of the best trips of our lives! We will definitely recommend you to anyone we know who is planning a similar trip!

Debbie

I want to tell you that the arrangements you made were perfect. Everyone was very happy with the accommodations, guides, drivers, and overall the wonderful welcoming and kind nature of the Lao people. We thoroughly enjoyed both Settha Palace and the idyllic Burasari Heritage places, our full day sightseeing in Vientiane and in Luang Prabang, and the Mekong cruise to the cave and lao lao village. Specifically, Xou never stopped talking filling us with history and personal information that we all were absorbing as much as we could. Similarly, Khen was open and accommodating to everyone’s desires, rich with historical detail, and personally open about his family and earlier life as a novice for 8 years. Thank you for doing such a wonderful job of making my group’s experience in Laos so positive. We all left yesterday with compassionate feelings for these warm genuine people.

Mark Stein Atlas Cruises & Tours, Inc

I spoke with Debbie today and she RAVED about their trip. Since you knew how difficult it was, I wanted to let you know that they loved this trip and everyone in the family agrees that it was the best trip they ever had.

A few notes:
*all the hotels were fabulous – especially the Ping in Chiang Mai and the Pullman in Phuket
*flights were no problem
*she said the Alms was a highlight. They got picked up at 6:30 am, so it was not so crazy early and they moved the hike to earlier as the Alms did not take so much time.
*Loved the elephant sanctuary. They were the first to arrive, which was great and then they left first, which made the return journey much better. They would recommend this order for everyone otherwise the journey back to Chiang Mai can take forever as there is one road in and one road out.
Thank you again for making this trip fabulous and making me look good!

Stacey Loftus Cohen – Luxury Travel Consultant Royal Travel & Tours

Just wanted to share some great feedback from my clients Wendy and Patrick Gore Hickman on their recent trip in Vietnam. This was following an AMA River Cruise from Siem Reap to Saigon:

The Vietnam part of the trip was certainly the highlight. We don’t usually travel this high end, but really appreciated how easy everything was especially in that part of the world. The guides were so good. One can really learn a lot when you have a private guide and driver!
The accommodations, of course were phenomenal. We have never before stayed in such luxurious hotels. Ho Chi Min City, Hanoi and Halong Bay were absolutely fascinating. Although the Pilgrimage Village was lovely, is we had to do it again we may have skipped Hue, and spent more time in the other places, but how do you know that in advance?

The Paradise Peak Cruise was outstanding, again, by far the best cruise on Halong Bay.

Thanks for everything.
Thank you to your team for another wonderful job!

Jodi Fox - A Vision Travel Advisor and Proud Member of Virtuoso