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Destination News



Kayaking in Ha Long Bay, Vietnam has resumed, but with some changes/limitations. According to the decision from the Quang Ninh People’s Committee on 27 April 2017, kayaking activities will be permitted within the following areas: Ba Hang, Luon Cave (Hang Luon), Tung Sau, Cua Van floating village, Virgin Cave (Hang Trinh Nu), Cong Do, and Hang Co.

From 1 – 5 May 2017, all cruise-owned kayaks are required to register for an inspection to ensure safety standards. Huong Hai and Halong Sails cruises have already received confirmation for their kayaks and will resume normal operations. Other companies are still going through the process of registering kayaks and will not receive an official notice about itineraries and/or kayaks until 15 May.

Our Ops team is working with each supplier to determine the status of their operations


Please note that APEC 2017 will be held in Vietnam. During certain times of the year we will have more difficulty finding rooms and significant price increases may occur suddenly.
Click below to see the APEC calendar for specific cities within Vietnam. Please try to be flexible as much as possible and avoid periods with APEC activities.

APEC calendar

Join us at TravellerMade Essence of Luxury Travel, 27 Feb – 3 Mar

Please click here for more details.

Vietnam Changes Telephone Area Codes

Please be informed that Vietnam has changed telephone area codes of 59 provinces/cities. You may need this information to update your travel documents, vouchers, etc. Kindly find the new area code for ICS Vietnam offices and stations:

Effective 11 FEB 2017
Old telephone: (+84) (511) 3699 697 Old fax number: (+84) (511) 3699 695
New telephone: (+84) (236) 3699 697 New fax number: (+84) (236) 3699 695

Effective 17 JUN 2017
Ho Chi Minh City (Saigon)
Old telephone: (+84) (8) 3846 8104 Old fax number: (+84) (8) 3846 8105
New telephone: (+84) (28) 3846 8104 New fax number: (+84) (28) 3846 8105

Old telephone: (+84) (4) 3944 5925 Old fax number: (+84) (4) 3944 5926
New telephone: (+84) (24) 3944 5925 New fax number: (+84) (24) 3944 5926

Phan Thiet
Old telephone: (+84) (62) 3741 380 Old fax number: (+84) (62) 3741 381
New telephone: (+84) (252) 3741 380 New fax number: (+84) (252) 3741 381

e-Visa for Vietnam now available

Beginning 1 Feb 2017, the Vietnamese government implemented an electronic visa system for foreign tourists visiting the country. Under a government directive released in late January, citizens from 40 countries will be eligible to apply for the e-visas. Please refer to our blog post for full details.

Tigerair Australia ceases flights to Bali

Low-cost carrier Tigerair Australia has announced that it would permanently stop flying to Bali. Tigerair will work with Virgin Australia to support passengers still in Bali and needing to travel home to Australia.

Vietnam Visas for U.S. Citizens

Beginning 22 Dec 2016, the Vietnam Immigration Dept. will resume issuing invitation letters for US citizens to receive a visa on arrival.

Prices and procedures will be the same as before.  1-month single-entry is US$25/pax. 1-month multiple-entry is US$50/pax.

Visa on arrival one year multiple entries for US citizens is still issued case by case.

Vietnam prepares for e-visas

Vietnam has recently approved a resolution on a pilot project that will offer electronic visas for foreigners starting from 1 February next year.

Vientiane, Laos upgrades airport

A terminal expansion project at Wattaya International Airport which includes constructions of new hangers, a new taxiway, renovation of the runway and aircraft parking areas should be completed by 2018.

Pattaya-Hua Hin ferry to begin on New Year’s Day

A privately-run ferry service from Pattaya to Hua Hin is expected to start operations on Jan 1, the Marine Department says, but the ride will be initially limited to a daily round-trip and cater only to passengers, not vehicles.

Temporary, floating bridge at Angkor Wat

The Apsara Authority in Cambodia has announced the use of a temporary, floating bridge at Angkor Wat as the ancient sandstone bridge is closed for repairs. The temporary, floating bridge will be in use from end of November 2016 until end of May 2017. The ancient sandstone bridge will re-open to the public in June 2017.

AirAsia creates new Luang Prabang to Kuala Lumpur route

The first direct flight between Luang Prabang and Kuala Lumpur, the new route will complement AirAsia’s existing Bangkok-Luang Prabang flights, and the direct services connecting KL and Bangkok with Vientiane.

VietJet launches Bangkok to Haiphong flight

Vietjet launched its first flight from Bangkok to Haiphong, Vietnam last week. Haiphong is a northern port city and is Vietnam’s third biggest. . . known for national heritage sites, charming landscapes and colonial buildings. Haiphong is next to Ha Long Bay, a Unesco World Heritage Site.

The airline flies from Bangkok to Haiphong every Monday, Wednesday, Friday and Sunday. The flight departs from Suvarnabhumi International Airport. The return trip from Haiphong is at 5.40pm. The travel time is one hour and 50 minutes.

Vietnam Visa Update

Cuc Phuong National Park, Vietnam ninhbinh Vietnam has extended the visa exemption to residents of the United Kingdom, France, Germany, Italy and Spain.

Travelers from these countries will not be required to obtain a visa for traveling up to 15 days in Vietnam.

The change will be effective from 01 July 2016 until 30 June 2017.

Citizens of Sweden, Norway, Denmark, Finland, Japan, South Korea and Russia are also exempt from visa requirements until December 31st, 2019.

Travelers must have a passport with at least 6 month validity. Only single entries will be granted; guests entering multiple times will need to apply for a visa each time.