We are pleased to announce that Tania Koesten has joined ICS Travel Group as Country Manager in Vietnam.
We sat down with Tania and asked her to share some of her background with us. Here’s what she had to say. . .
When did you start your career in the travel industry?
“I started my career with Buffalo Tours in 2004 and spent 8 years looking into nearly all tour operations aspects, from sales, agents’ relationships, guests’ care to product development, contracting and logistics handling. I had the chance to be based in various locations (Hanoi, Saigon and Siem Reap) and am thus very familiar with North and South Vietnam as well as Cambodia.
You also have experience in the Hospitality sector too.
Yes.. . . upon the acquisition of Victoria Hotels & Resorts by TMG, I was appointed to be in charge of the management company (TMG Hospitality) of this hotel collection. My role offered services to the properties including Sales & Marketing, process development, contracting, finance and trainings.
During my 5 years with TMG Hospitality, I also participated in the launch of 3 properties (Victoria Nui Sam, Victoria Xiengthong Palace and Emm Saigon) as well as in the acquisition of 20 boats in both the Mekong Delta and in Halong Bay. Today, I’m glad to come back to tour operations and look forward to delivering unique experiences to ICS guests.
My favorite spot in Vietnam is Van Long Natural Reserve
My favorite spot in Vietnam is Van Long Natural Reserve and the most inspiring trip I ever made was overland from Nepal to Tibet.
I love cycling, particularly in scenic areas such as Angkor or along the Mekong. I also have a 2 year old son whom I look forward to taking on cycling adventures with me!
Welcome aboard, Tania! We’re proud to have you on the ICS team!